How EliteAI handles your personal data

EliteAI is a trading name of Aigo Services Ltd, registered in England and Wales, company number 13378893. Aigo Services Ltd is the data controller for personal data submitted through this website.

• Email: contact@eliteai.uk
• Telephone: +44 20 3576 1115
• Correspondence address: 124 City Road, London, EC1V 2NX, United Kingdom

We collect information you provide directly, together with limited technical and analytics information as described below.

• Enquiry form details — full name, work email address, company name, the workflow you want to discuss, the result you want to improve, and the optional website, team size, industry and systems fields.
• Booking details — the name, email address and any notes you provide when you book a session through our scheduler.
• Direct correspondence — anything you send us by email, telephone or WhatsApp.
• Website measurement data — only where you have accepted analytics cookies (see the Cookie Policy).

We do not ask for special category data through this website. Please do not send client records or other sensitive material through the enquiry form.

• To reply to your enquiry and arrange an Automation Opportunity Audit — our legitimate interest in responding to a business enquiry you initiated, and steps taken at your request before entering a contract.
• To keep records of our business correspondence — legitimate interest and legal record keeping.
• To understand how this website is used — consent, through the analytics cookie choice.

We do not sell your personal data, we do not use it for automated decision-making, and we do not send marketing newsletters from this website.

These are the tools involved in handling information from this website:

Providers process data on our behalf, or as independent controllers for their own service, under their own terms and privacy notices. Where a provider processes data outside the UK, it does so under the safeguards set out in its own terms.

We keep enquiry correspondence for as long as needed to serve you and to meet our record keeping obligations, and we delete or archive it once neither purpose applies. Analytics data is retained according to the retention period configured in Google Analytics. Your cookie choice stays in your browser until you clear it or change it.

Under UK data protection law you may request access to the personal data we hold about you, ask us to correct or delete it, ask us to restrict or object to certain processing, request a copy in a portable format, and withdraw consent where processing relies on it.

Email contact@eliteai.uk and we will respond within one month. You may also complain to the Information Commissioner's Office at ico.org.uk.

Our approach to access control, human approval, monitoring and retention is described on the Security & Data Handling page.

We may update this policy as our services or tools change. The version published on this page is the current one, and the effective date above shows when it was last revised.