Privacy Policy

Who we are

EliteAI is a trading name of Aigo Services Ltd, registered in England and Wales, company number 13378893. For any privacy question, contact us at contact@eliteai.uk.

What we collect

We only collect the information you choose to give us. That means the name, email address, company details and message you enter into our contact or newsletter forms, and the email address you provide if you book a consultation.

How we use it

• To reply to your enquiry and arrange a consultation.
• To send newsletter updates, where you have subscribed.
• To keep records of our business correspondence.

We do not sell your personal data, and we do not use it for automated decision-making.

Service providers

We use third-party services to operate this website and communicate with you, including our website hosting provider, our email newsletter provider and Zoom for scheduling and video consultations. These providers process data on our behalf under their own terms and privacy notices.

Retention

We keep enquiry correspondence for as long as needed to serve you and to meet our record keeping obligations. Newsletter subscriptions are kept until you unsubscribe, which you can do from any email we send.

Your rights

Under UK data protection law you may request access to the personal data we hold about you, ask us to correct or delete it, or object to certain processing. Email contact@eliteai.uk and we will respond within one month. You may also complain to the Information Commissioner's Office.

Changes

We may update this policy as our services change. The version published on this page is the current one.